We're Here to Help!

Contact customer service at [email protected]. By using this option, we can automatically direct your email to the appropriate team member.

Click Live Support for live chat on the MatchRX homepage. You can also contact customer service by clicking on the “Contact” link in the page footer.  Or, call 248-971-0909, toll free 877-590-0808. Our customer service representatives are available Monday – Friday: 9am – 6pm EST.

Yes. The MatchRX system has been built over high standards of security and protective measures to ensure its reliability. Additionally, the entire site is secured by Industry Standard SSL (Secure Sockets Layer), which encrypts the communications and transactions for transmission over the Internet.

1. Login.
2. Click the “Sell” link at the top of the page.
3. Scan the 2D barcode or manually enter the NDC number, Lot # and Expiration Date for each prescription drug.
4. Choose Full or Partial pack.
5. Choose Packages Available.  If scanning the 2D barcode, each item must be scanned separately.  
6. Click the Package Condition, for additional information the buyer should be aware of when making the purchase.
7. Upload up to two actual pictures of the item (optional)
8. Set price: Fixed or Declining. (Described in detail later in FAQ).
9. Set the Pack Price. Pack price must be at least 9% below WAC or 25% below AAWP as determined by Medi-Span. 
10. Choose the shipping method (typically paid by the buyer).  Refrigerated and frozen items must ship Priority Overnight.
11. Click Post Item.

You may choose to add comments to your posting. However, in this particular section, please limit your comments to pertinent information about the prescription drugs, such as: “Large X on bottle”, “Residue on outside from past label” or “Outside package crushed contents fine”.  Do not post comments such as: “I do not think this drug maker does a good job promoting this product.” or Personal contact information.  Postings that do not conform to these standards will be removed without notification.  If a Buyer purchases prescription drugs from a posting containing inaccurate information, the Buyer may cancel the sale and you may be charged for additional shipping and penalties equal to the lessor of 10% of the order or $25.

Each state has its own statutes and MatchRX operates only in those states which allow such sales. Please reference our User Agreement for additional details, terms, and conditions.

We will credit your bank account through Automated Clearing House (ACH), and will process your payment within five (5) business days of the Buyer’s confirmation that the order was received and accepted.

To change your bank account information, login and click on the Dashboard link at the top of the page.  In the Quick Links section, click on Banking Info, then click on Change Bank.   You will be required to fill out a new electronic ACH Form, upload a voided check image or bank letter, along with an image of the drivers license for the person electronically signing the ACH form.  Bank changes must be processed at least five (5) business days before the previous account is closed to prevent returned ACH charges.

• At MatchRX you determine the sale price of your posted item.
• Credit is transferred to your account within a week of sale, compared to 4-6 weeks or more with a wholesaler or reverse distributor.
• It’s absolutely free to post as many items as you’d like.
• Your overstock benefits other independent pharmacies and their patient population.
• Wholesalers levy tight restrictions on in-dated items that qualify as returnable (ie. unopened pristine packaging, not to exceed XX days from purchase, etc.) and charge excessive
  restocking fees.

There are two ways to price your prescription drugs on MatchRX:

1. Fixed Price: The Seller sets a definite price for their prescription drug.
2. Declining Price: The Seller sets both a maximum and minimum price for the prescription drug. The prescription drug price will first appear at the maximum price and decrease
   incrementally every week for 10 weeks by 10% of the difference in the prices provided. This will continue until the prescription drug sells or the minimum price is reached, whichever comes first. For example, if a Seller posts a prescription drug on a declining basis at $500 maximum and $400 minimum ($100 difference), the price will decrease by $10 each week for 10 weeks until the drug sells or the minimum price is reached.

You decide the price of the prescription drug. MatchRX requires a minimum of 9% discount from the prevailing WAC or 25% discount from the prevailing AAWP if WAC is not applicable.  WAC and AAWP are determined by Medi-Span, an industry recognized national drug database.  MatchRX does not determine WAC or AAWP.  When setting a price, consider the sale price of other comparable postings, the prevailing WAC or AAWP price, the expiration date, as well as your cost for the prescription drug.  Pricing may vary depending on data provided by Medi-Span.

We cannot guarantee that your prescription drug(s) will sell.  We DO NOT collect a fee of any sort if your prescription drug(s) does not sell.  It is your responsibility to comply with all applicable local, state, federal and international laws, statutes and regulations.

The purpose of MatchRX is to provide independent pharmacies with the flexibility and economies of scale that larger pharmacy chains enjoy on a regular basis. We have established the discount to ensure value for each member, as well as creating an incentive for more rapid transactions.

You can edit the price in your posting at any time prior to a Buyer selecting your prescription drug(s) for purchase.

To quickly change the sale price of your posted prescription drug(s):

1. Login.
2. Click “Sell” button at the top of the page and select "My Postings".
3. Click on the "edit pencil" next to the posting
4. Click on the Price to manually enter an amount or use the slider to adjust up or down. 
5. Click Update Posting.

1. Login.
2. Click “Sell” button at the top of the page and select "My Postings"..
3. Search for the item to delete and click the trash can icon next to the posting
4. You can also select multiple items and delete all at once by clicking on the trash can above the selection boxes.
5. Confirm

To remove an item from your Wishlist,

1. Login
2. Click on the Dashboard link at the top of the page
3. In the Quick Links section, click on "My Wishlist"
4. Search for the item to delete and click the trash can icon next to the posting
5. You can also select multiple items and delete all at once by clicking on the trash can above the selection boxes.
6. Confirm

This is the current policy of MatchRX.

As soon as your prescription drugs sell, we will send you a notification via email and/or text message.  Login to your account and confirm the order.  Ship the order immediately via FedEx.  Make sure to print the shipping label provided, sign the packing checklist, and place it in the box.

Be sure to confirm your order within two (2) business days.  If you have not confirmed your order within one (1) business day, our customer service department will contact you with a friendly reminder. If you fail to confirm your order within the two day requirement, the order may be subject to cancellation.  Repeated failures to confirm orders within two (2) business days will negatively impact your member rating and could lead to cancelation fees, temporary suspension, or membership termination.  Remember, pharmacies are purchasing from you to fulfill a script for a patient.

Your Member rating is based on the last 30 completed sales and the last 30 completed purchases. You can view your member rating by clicking on the Dashboard link at the top of the page, and then Member Rating.  Five stars = Excellent. Your member rating will not display until you have completed 5 sales or 3 purchases. To maintain a high member rating, make sure you follow these steps:

As a Seller:

1. Confirm all sales on the same or next business day as the order was placed.
2. Keep postings up to date to avoid order revisions and cancelations.
3. Double check that all items being packed match the quantity ordered, NDC, lot #, and expiration date on the packing slip.
4. Pack the items properly to ensure they arrive in good shape.

As a Buyer:

1. Avoid order cancelations before Seller confirmations/revisions.
2. Confirm orders within two business days upon receipt.
3. Always double check the quantity, NDC, lot #, and expiration date of each item received against the packing slip

Is your pharmacy a Platinum, Gold, Silver, or Bronze member? The answer to that depends on how often you are using MatchRX each month. Each status level (Platinum being the highest) comes with incentives to help drive additional profit and cash flow to your pharmacy.  You can view your Membership status and rewards by logging in and clicking on the Dashboard link at the top of the page, then click on Membership Status in the Quick Links section.

The MatchRX stickers are a convenient way for you to quickly identify and keep track of which prescription drugs on your shelves have been posted for sale.  Place one on each prescription drug you’ve posted, and then remove once it’s sold. If you dispense from a bottle marked with a MatchRX sticker, make sure you immediately update your posting to reflect the new quantity available.

If an item posted is no longer available for sale, immediately login, go to your open postings and delete the item.

If the item no longer in stock is related to an order recently placed by a Buyer, click on the Open Orders tab and click Confirm Order. If the item is one of multiple items on the order, mark the item you no longer have as “out of stock”. Select "Available" for the remaining items in the order and click on the Submit Revision button. The buyer will be automatically notified of the order modification and asked to accept or cancel the order. If the buyer accepts the revised order, the order will reappear with just the items that are available for shipment.  If the Buyer cancels the order, you will receive an email or text notification that the order was canceled. Repeated order modifications that lead to cancellations within a rolling 30 day period may incur a penalty charge of the lesser of 10% of the revised/canceled item(s) or $25 per order.

MatchRX will automatically remove a posting from the marketplace and My Postings page 15 days prior to its expiration date.  You will not be notified of the removal.

All shipping is paid by the Buyer unless the Seller has indicated they will pay for shipping at the time of posting the item to the marketplace. Items posted as Seller paid shipping are clearly marked in the marketplace.  Shipping Services are via FedEx starting at $13.16 for standard ground delivery.  The cost will vary depending upon distance between Buyer and Seller, and the class of service (ground, 2 day, overnight) selected buy the buyer at checkout.

The MatchRX FedEx account is tightly integrated with the marketplace, initiates buyer and seller payment triggers, and provides tracking visibility to both the buyer and seller during the order life cycle.   Per the MatchRX User Agreement, members are required to use the MatchRX FedEx label generated during the seller confirmation process.  The tracking number is directly linked to your order.  If the shipping label fails to generate during the confirmation process, or if you’ve lost, torn, or damaged the shipping label, you can easily reprint it at any time by going to the Open Orders page, click on the order number and select View Shipping Label & Packing Checklist.

All FedEx Ground shipments that are not scheduled for pickup must be dropped off at an authorized FedEx drop off center. MatchRX provides the location of all drop off centers on the home page.  Do not drop off a FedEx ground shipment at a FedEx 2-Day Express or FedEx Overnight drop box.

Yes, you can ship multiple drugs together if sold to the same Buyer. Prescription drugs that require special packaging and shipping must be shipped separately. If items are frozen or refrigerated, you must ship FedEx Priority Overnight and in a properly packaged and sealed pack (see Shipping Center for details). MatchRX is not liable for any frozen or refrigerated items that arrive outside of the manufacturers temperature requirements.

Contact Customer Service to change any Primary Contact information. You may add/change Secondary Contacts as follows:

1. Sign in.
2. Click on the Dashboard link at the top of the page
3. Click “Manage Users” in the Quick Links section
4. Click on the contact to change/add/update contact information.
5. Save.

To ensure orders are shipped only to registered pharmacies and their respective addresses, you will need to contact customer service and provide your new location, a copy of a pharmacy license reflecting the new address, and photo's of the new location. Your account may be suspended for a few days prior to moving to ensure all orders are shipped to the correct address.

MatchRX adheres to proper product storage and shipping as stated in the manufacturers package insert. It is critical for the Seller of any prescription drug to deliver the product in its proper temperature to keep the prescription drug in the proper condition. Please visit our Shipping Center for the proper shipment of refrigerated/frozen/dry prescription drugs.

MatchMoney is a monthly award program for Sellers.  Sell $2,500+ of items in a given month and earn .05% of your total monthly sales.  Qualified earnings are awarded
the first of the new month and can be used to reduce your Seller Fee when confirming new sales orders.  View your MatchMoney earnings and activity by clicking on the Dashboard link at the top of the page.  In the Quick Links section, click on MatchMoney.

MatchRX forbids the resale of Prescription Drugs previously purchased on the Site. Such violation will result in the temporary or permanent dismissal from the Site.

We strive to expedite the process at all times.  However, ensuring the secure exchange of valid prescription drugs is our top priority and is in the best interest of both Buyers and Sellers.  We provide the Buyer two (2) business days from the date of receipt of shipment to verify the order.  This feature gives the Buyer the confidence to purchase prescription drugs from Sellers, sight unseen.  By allowing time for this payment process, you are helping to make the MatchRX marketplace more secure for everyone.

Contact customer service at [email protected]. By using this option, we can automatically direct your email to the appropriate team member.

Click Live Support for live chat on the MatchRX homepage. You can also contact customer service by clicking on the “Contact” link in the page footer.  Or, call 248-971-0909, toll free 877-590-0808. Our customer service representatives are available Monday – Friday: 9am – 6pm EST.

Yes. The MatchRX system has been built over high standards of security and protective measures to ensure its reliability. Additionally, the entire site is secured by Industry Standard SSL (Secure Sockets Layer), which encrypts the communications and transactions for transmission over the Internet.

There are no fees for Members that purchase from the marketplace other than standard shipping charges.*

* The shipping charge pays for your FedEx shipment with our integrated tracking system, which helps ensure the Seller ships your prescription drug(s) in a reliable manner that ensures all tracking activity during the order lifecycle.

From licensed independent pharmacies just like you.

Examples include:

• Pharmacies with patients who move.
• Pharmacies with medications that have recently lost their patent.
• Pharmacies with patients who have changed their prescription.
• Pharmacies with an overstock of prescription drugs.
• Pharmacies dealing with less than ideal manufacturer package sizes.

Sellers are licensed independent pharmacies from across the country who wish to minimize waste and see their excess prescription drugs end up in the hands of other independent pharmacists and their patients.

MatchRX takes pride in providing a secure and fully transparent medium for pharmacies to transact business directly with each other.  MatchRX, however, does not engage in wholesale transactions. MatchRX provides a marketplace for a direct dispenser-to-dispenser sale of a de minimis quantity of drug for a “specific patient need” as defined by the federal Drug Supply Chain Security Act (“DSCSA”). FDA in guidance issued in August 2017 excluded these transactions from the definition of wholesale transactions.  Moreover, MatchRX neither takes title to nor possession of a drug at any time.  Therefore, any reference to VAWD (Verified Accredited Wholesale Distributor) by a third party is not applicable. Nevertheless, all pharmacies using the MatchRX marketplace are required to fully comply with the DSCSA.

As a best practice, we recommend buyers file all MatchRX invoices separate from wholesale invoices, and record the patient name on the Sellers packing slip to demonstrate the purchase was for an identified patient.

It’s easy! Go to Matchrx.com, sign in, and click “Buy” link at the top of the page.

1. On the Marketplace page, use the Quick Search feature and search for prescription drugs by:
   • Typing the first few letters of a prescription drug name
   • Typing or scanning the NDC number.
2. Select Reorder to view the items available for sale that you have previously purchased.
3. Select My Wishlist to view items you want to purchase that are presently available in the marketplace.
4. Select Filters and search by:
   • Packaging type - full or partial
   • Expiration Date
   • Minimum Discount off WAC or AAWP
   • Brand & Generic
   • Posted Within the last "X" Days
   • Package Condition - sealed or unsealed

Schedule I - V, REM, limited distribution, and expired prescription drugs are not allowed in the marketplace.

MatchRX consistently wants to bring our member’s value, so we require Sellers to price their prescription drugs below WAC/AAWP pricing. If WAC pricing is not available, MatchRX uses AAWP to help determine the maximum allowed. WAC and AAWP pricing is provided through our marketplace integration with MediSpan, an industry recognized national drug database. Sellers can set any price for their prescription drugs as long as the amount is at least 9% below WAC or 25% below AAWP pricing.  AAWP discounts may not apply to generic drug posting. Pricing may vary between common NDC's as determined by the selling pharmacy.

MatchRX is not the Seller and therefore we do not set the price.  You are buying overstocked prescription drug(s) from other independent pharmacists across the country. Individual Sellers determine the sale price. Several factors come into play when pricing an overstocked prescription drug including expiration date, quantity in stock, comparable NDC’s, and condition of packaging. Our unique marketplace allows you to see all of the available prescription drugs at once, giving you the power to easily find the prescription drug(s) you want, in the quantity you need, at a discounted price.

The information for each posting can be easily viewed in the marketplace. Once you find the NDC you are looking for, click on the photo, name, or view details in the marketplace menu to see additional information.

The Member Rating is a way to measure the MatchRX marketplace reputation of the Member. The rating is calculated based on both buying and selling activity, adherence to MatchRX policies, and Seller management of open postings (items for sale) to reduce order revisions and cancellations.  The Sellers Member Rating will display when you mouse over the posting image.  Member Rating starts after your first three (3) buying transactions and/or your first five (5) selling transactions. Five stars = Excellent

MatchRX uses Automated Clearing House (ACH) to debit funds from your account on purchases.  It’s the simplest, most secure, and cost efficient method to transfer funds. We do not accept credit cards, checks, money orders, or cash.  We require a signed ACH form and check image or bank letter displaying a valid bank routing and account number to ensure accurate processing. Images of starter checks are not accepted.  An image of the owners drivers license is also required. This security measure helps protect against fraudulent charges and fund diversion. By providing this information, you are helping to make the MatchRX marketplace more secure.

To change your bank account information, login and click on the Dashboard link at the top of the page.  In the Quick Links section, click on Banking Info, then click on Change Bank.   You will be required to fill out a new electronic ACH Form, upload a voided check image or bank letter, along with an image of the drivers license for the person electronically signing the ACH form.  Bank changes must be processed at least five (5) business days before the previous account is closed to prevent returned ACH charges.

Buyers can add items from up to five different sellers to a single cart session. Each sellers other items will be displayed allowing you to select additional items and save on shipping. Upon checkout, the cart will split into multiple orders allowing you to select a separate shipping method for each order. Multiple sellers in the same cart will save you time when shopping the marketplace.

On the Buy page, click on the “Reorder” link at the top of the page to see all of the NDC’s you have purchased that are currently available from other Sellers.  If searching for a specific NDC, enter the NDC in the Quick Search field at the top of the Buy page and click the magnifying glass. A green “Add to Cart” button means you have purchased this NDC in the past, and will display the most recent purchase date.

When you complete a purchase (check out), we immediately send the Seller an email and/or text message instructing them to confirm the item is available for shipment.  Per MatchRX policy, Sellers have up to two (2) business days to accept and confirm your order. Once confirmed (packed and shipped), your bank account will be debited and you will receive an email that includes a FedEx tracking number. If your prescription drugs do not arrive by the expected delivery date, you can track the shipment thru FedEx, email [email protected], or give us or call at 248-971-0909, or toll free at 877-590-0808. Have your order number ready and we will help you locate your prescription drug(s).

All orders ship via FedEx Ground unless an item in the order is required to ship priority overnight due to cold pack requirements.  Shipping is typically paid for by the Buyer unless the Seller has indicated they will pay for shipping at the time of posting the item to the marketplace. Items posted as Seller paid shipping are clearly marked in the marketplace.  Shipping Services are via FedEx starting at $13.16 for standard ground delivery. The final cost may vary depending upon distance between buyer and seller and the class of service (ground, 2 day, overnight) selected at checkout.  Frozen/Refrigerated items must be shipped Monday – Thursday via FedEx Overnight Priority Mail.   FedEx Ground items must be shipped Monday – Friday.  Weekend and holiday delivery is not available.

Contact Customer Service to change any Primary Contact information. You may add/change Secondary Contacts as follows:

1. Sign in.
2. Click on the Dashboard link at the top of the page
3. Click “Manage Users” in the Quick Links section
4. Click on the contact to change/add/update contact information.
5. Save.

At MatchRX our goal is to help you save time and money. One of the easiest features to use on the site is the Wishlist. Think of a Wishlist as your personal shopper. Once you build a Wishlist of items, MatchRX will automatically notify you via email the following morning if the item has been posted for sale by another member and is available for purchase.  You can also click on the Wishlist link on the Buy page to view the items available on the site.

There are several ways to add items to the Wishlist.

1. When an item is purchased, it will automatically be added to the Wishlist unless you uncheck the “Wishlist” heart during checkout
2. You can click on the “Wishlist” heart next to any item in the marketplace
3. You can type the name or NDC of the drug in the marketplace “Quick Search” box. If the item isn’t currently for sale, simply click on the “Wishlist” heart.

Is your pharmacy a Platinum, Gold, Silver, or Bronze member? The answer to that depends on how often you are using MatchRX each month. Each status level (Platinum being the highest) comes with incentives to help drive additional profit and cash flow to your pharmacy.  You can view your Membership status and rewards by logging in and clicking on the Dashboard link at the top of the page, then click on Membership Status in the Quick Links section.

To ensure orders are shipped only to registered pharmacies and their respective addresses, you will need to contact customer service and provide your new location and a copy of a pharmacy license reflecting the new address, and photos of the new location. We may suspend your account while we verify and update your licenses to ensure all information is correct.

FedEx tracks all shipments through our marketplace integration to ensure all orders are tracked and delivered in a timely manner.  In short, integrating FedEx with the MatchRX marketplace helps to create an excellent experience for both the buyer and seller.  Frozen/Refrigerated items must be shipped Monday – Thursday via FedEx Overnight Priority Mail.   FedEx Ground items must be shipped Monday – Friday.  Weekend and holiday delivery is not available.

As a buyer, it is important for you to let MatchRX know the drugs received are exactly what was ordered for track and trace purposes, and arrived in good condition. If there is an issue with the item(s) received, the seller will not be paid until the issue has been resolved. Per MatchRX policy, Buyers are allowed two (2) business days from the FedEx delivery date to confirm receipt of the order. If a Buyer does not confirm within two (2) business days of receipt, MatchRX will assume the Buyer is satisfied, will auto-confirm the order, and will credit the Seller’s account.

Typically yes, if purchased from the same Seller in a single order. The only exception would be when an item requires special handling, such as refrigerated or frozen items.

FedEx Shipping fees start at $13.16 for standard ground service, depending upon where, how quickly, and the manner your prescription drugs are being shipped. When you order your prescription drug(s), MatchRX will automatically calculate the FedEx shipping cost at checkout based upon the class of service you select.

Frozen/Refrigerated items must be shipped Monday – Thursday via FedEx Overnight Priority Mail.   FedEx Ground items must be shipped Monday – Friday.  Weekend and holiday delivery is not available.

MatchRX adheres to proper product storage and shipping as stated in the manufacturer’s package insert. It is critical for the Seller of any prescription drug to deliver the product in its proper temperature to keep the prescription drug in the proper condition. Frozen/Refrigerated items must be shipped Monday – Thursday via FedEx Overnight Priority Mail 10:00am delivery.  Please visit our Shipping Center for the proper shipment of refrigerated/frozen prescription drugs.  MatchRX is not liable for any frozen or refrigerated items that arrive outside of the manufacturers temperature requirements.

For the integrity and security of the MatchRX marketplace, MatchRX delivers only to your registered pharmacy address.

1. Login and click on “Open Orders” at the top of the page.
2. Click on the Confirm Order button next to the order received.
3. During the confirmation process, mark each incorrect item as Approved = “no”, enter a brief reason, and click “Submit
   Case”

Customer Service will be immediately notified and will contact you to resolve the issue. While this is rare, rest assured you are fully covered by MatchRX, and we will do everything in our power to resolve the situation to your satisfaction

If your prescription drugs were lost during shipment, give us a call immediately at 248-971-0909 or toll free 877-590-0808. Do not contact the selling member, as this is a violation of our User Agreement.  Rest assured, as a buyer you are not responsible for payment if you did not receive your order.  MatchRX is not responsible for any damages or lost profits that result from members directly contacting other members.

Contact customer service for assistance toll free 877-590-0808. You can also use online chat or send an email to [email protected].

You can cancel an order that has remained unconfirmed by the seller by going to the “Open Orders” page, clicking on the order number, then click Cancel.  Keep in mind canceling an order prior to seller confirmation will negatively impact your member rating.

Sellers have up to two business days to confirm an order. The MatchRX marketplace monitors all Seller confirmations. After two business days, a MatchRX Customer Service Representative will contact the Seller to Confirm/Revise/Cancel the order. We will not let a transaction go longer than three business days. If you place an order and need the item expedited, please give us a call toll free at 877-590-0808. We will contact the Seller on your behalf to inquire about the unconfirmed order.

DSCSA is a federal law and stands for the Drug Supply Chain Security Act, which is Title II of the Drug Quality and Security Act (DQSA). The DSCSA mandates a full supply chain traceability system from pharmaceutical manufacturer to pharmacy dispenser for prescription drugs being distributed in the United States. The law was signed and enacted by President Obama on November 27, 2013, replacing a 50-state patchwork of pedigree requirements with one federal traceability solution. The law is being phased in over a ten (10) year period and is scheduled to be complete on November 27, 2023.

Yes. Anyone who is authorized to dispense prescription products to patients – including but not limited to pharmacies, clinics, hospitals, physicians, and long-term care facilities – is considered a dispenser and has certain product tracing obligations under the DSCSA.

Yes. The DSCSA defines Authorized, in the case of a dispenser, as having a valid license under State law. The DSCSA defines Trading Partner as a manufacturer, repackager, wholesale distributor, or dispenser who transfers direct ownership of a drug product to, or accepts direct ownership of a drug product from a manufacturer, repackager, wholesale distributor, or dispenser.

The term specific patient need is defined by the DSCSA as the transfer of a product from one pharmacy to another to fill a prescription for an identified patient. Such term does not include the transfer of a product from one pharmacy to another for the purpose of increasing or replenishing stock in anticipation of a potential need. Click here to reference FAQ #5 from the FDA’s DSCSA website. Industry interpretation for Specific Patient Need includes situations in which a dispenser has a prescription in hand for an identified patient, a recurring prescription for an identified patient, or written/electronic notice from a provider that a prescription for an identified patient is forthcoming.

Transactions processed for a Specific Patient Need are exempt from the requirements of the DSCSA. Reference DSCSA Section 582(d)(1)(A)(ii). The selling dispenser is not required to pass, and the buying dispenser is not required to receive, the Transaction Information (TI), Transaction Statement (TS), and Transaction History (TH). The MatchRX packing slip and invoice will satisfy DSCSA reporting requirements.

FDA draft Guidance document FDA-2017-D-1956 Industry Identifying Trading Partners Under the Drug Supply Chain Security Act expressly states that a wholesale distributor license is not required when a dispenser transfers a product to another dispenser for a specific patient need.

The National Community Pharmacy Association (NCPA) published in the February 2016 DSCSA Fact Sheet "The transfer of a product from one pharmacy to another (regardless of whether the two pharmacies are affiliated in any way) to fill a prescription for an identified patient is exempt from the definition of Transaction within the DSCSA, and therefore not subject to the
3T requirement. Click hereto view the document or paste the following URL in your browser window: http://www.ncpa.co/pdf/track-trace-fact-sheet.pdf

Such sales or transfers should be documented by both the buying and selling pharmacy in the normal course of business in a manner that would facilitate appropriate actions by the pharmacy in the event of an investigation of suspect or illegitimate product, recall, or notification of illegitimate product.  Pharmacy to Pharmacy transactions for a specific patient need are exempt transactions and do not include EPICS data interoperability similar to transactions from your wholesaler(s).  Therefore, integration into DSCSA track and trace solutions from LSPedia or Advasur (for example) are not applicable and should be treated as exceptions to your receiving process.   As a best practice, keep all MatchRX packing slips in a separate folder from your wholesale transactions.   To reiterate, a dispenser transferring product to another dispenser for a specific patient need is not required to provide product tracing information with the transfer.

No later than the FDA revised DSCSA dispenser deadline of November 27, 2026, MatchRX will capture the serial number and GTIN for all postings and items purchased.  A phase-in of the product serial number and GTIN with new postings will begin in 4Q2023, and will become required with every posting by November 27, 2026.  Within the marketplace, buyers and sellers will be able to quickly search transaction history by NDC, Serial Number, or GTIN to assist in reporting to support any investigation of suspect or illegitimate product, recall, or notification.   MatchRX maintains all transaction history in perpetuity.

Transactions processed for a Declared Public Health Emergency are exempt from the documentation requirements of the DSCSA. Reference DSCSA Section 581(24)(B)(iii). To qualify as an emergency, a notice must be issued by the Department of Health and Human Services. The selling dispenser is not required to pass, and the buying dispenser is not required to receive, the Transaction Information (TI), Transaction Statement (TS), and Transaction History (TH). The MatchRX packing slip and invoice will satisfy DSCSA reporting requirements.

None. The DSCSA provides an exemption regarding items purchased for a Specific Patient Need or Declared Public Health Emergency. Reference DSCSA Sections 582(d)(1)(A)(ii) and 581(24)(B)(iii) respectively. No additional documentation is required to accompany the MatchRX invoice and/or signed packing slip.

Buyers are required to attest at checkout that Items purchased through MatchRX are for a Specific Patient Need or Declared Public Health Emergency, which are exempt from the DSCSA and do not require the selling dispenser to pass, and the buying dispenser is not required to receive, the Transaction Information (TI), Transaction Statement (TS), and Transaction History (TH). Reference DSCSA Sections 582(d)(1)(A)(ii) and 581(24)(B)(iii) respectively. The MatchRX packing slip and invoice will display the reason for purchase and satisfies DSCSA reporting requirements.

As a best practice, we recommend the buying pharmacy record the patient information on the packing slip received with the shipment, and file the document separate from normal wholesale invoices.

Buyers purchase through MatchRX to fulfill a Specific Patient Need or Declared Public Health Emergency. Items purchased for a Specific Patient Need or Declared Public Health Emergency are exempt from the documentation requirements of the DSCSA and do not require the selling dispenser to pass, and the buying dispenser is not required to receive, the Transaction Information (TI), Transaction Statement (TS), and Transaction History (TH). Reference DSCSA Sections 582(d)(1)(A)(ii) and 581(24)(B)(iii) respectively. The MatchRX packing slip and Seller invoice will display the reason for purchase and satisfies DSCSA reporting requirements.

None. The DSCSA provides a product tracing exemption regarding items purchased for a Specific Patient Need or Declared Public Health Emergency. Reference DSCSA Sections 582(d)(1)(A)(ii) and 581(24)(B)(iii) respectively. No additional documentation is required to accompany the MatchRX signed packing slip and invoice.

Posting an item for sale is a simple process. No additional steps or documents are required since members attest they are buying on MatchRX to fulfill a Specific Patient Need or due to a Declared Public Health Emergency. When a seller confirms an order, the purchase reason code will display on the packing slip, and invoice. Purchases made for a Specific Patient Need or Declared Public Health Emergency are exempt from the DSCSA and do not require the selling dispenser to pass, and the buying dispenser is not required to receive, the Transaction Information (TI), Transaction Statement (TS), and Transaction History (TH). Reference DSCSA Sections 582(d)(1)(A)(ii) and 581(24)(B)(iii) respectively.

MatchRX retains all transaction data in perpetuity, meaning you can retrieve and print information on demand by visiting the My Orders Tab and clicking on the Sell and Buy History links. You can also run a transaction statement for a user defined date range by clicking on the Dashboard link at the top of the page, and then on the Activity Reports link in the Quick Links section. This report can be printed or exported to excel for additional reporting formats.